fg66d's Privacy Policy
Protecting your personal information is fg66d's top priority. This policy explains what information we collect, why we collect it, and how we keep it safe.
Introduction & Scope
This privacy policy ("Policy") applies to all users of the fg66d platform. When you visit the fg66d website, create an account, or use any of our services, you are considered to have agreed to the terms of this Policy.
fg66d is a safe and entertainment-focused online gaming platform for players in Bangladesh. We believe that transparency and user trust are the foundation of any platform. It is therefore our responsibility to maintain complete transparency about how we collect and use information.
Information We Collect
We collect various types of information to provide services on the fg66d platform. The categories of information collected are detailed below.
1.1 Identity Information
Information you provide at the time of account registration includes:
- Full name and date of birth
- Email address and mobile number
- Username
- National ID card or passport details (for identity verification)
1.2 Financial & Transaction Information
To facilitate deposits and withdrawals, we process the following information:
- bKash, Nagad, or Rocket account numbers (for payment processing)
- Transaction history and amounts
- Date and time of deposits and withdrawals
- Wallet balance and bonus details
1.3 Technical & Usage Information
Information collected automatically when you use the fg66d platform:
- IP address and device identifier information
- Browser type, version, and operating system
- Login and logout times on the site
- Pages visited and click patterns
- Information collected through cookies and similar tracking technologies
1.4 Gaming Activity Information
To improve your playing patterns and experience, we store:
- List of games played and session duration
- Bet amounts and results history
- Bonus claims and wagering completion details
- Voluntary break or limit-setting information
Purpose of Data Use
fg66d uses collected information for specific and legitimate purposes. We never store or use information beyond what is necessary.
Service Delivery & Operations
Information is used to manage your account, process transactions, award bonuses, and keep gaming services running without interruption. Financial information is required to ensure fast payments via bKash, Nagad, and Rocket.
Security & Fraud Prevention
Technical information is analysed to protect accounts, prevent unauthorised access, and detect suspicious transactions.
Identity Verification
Identity information is verified to ensure responsible gaming and to confirm that only users aged 21 and above are using the platform.
Service Improvement & Personalisation
Usage information is processed to analyse your gaming preferences and recommend more relevant games and offers.
Customer Support
Your account and transaction information is made available to the support team as needed to provide effective assistance via 24/7 live chat and email.
Compliance with Legal Obligations
Specific information is retained in line with applicable laws and regulations for anti-money laundering (AML) and counter-terrorism financing purposes.
Data Sharing & Disclosure
fg66d never sells your personal information. However, information may be shared with trusted third parties in certain circumstances.
3.1 Service Provider Partners
Payment processors (bKash, Nagad, Rocket), game software providers, cybersecurity services, and data analytics firms are our service partners. These partners are given limited access only to the information required to carry out their specific services and are contractually bound to uphold our privacy standards.
3.2 Legal Requirements
In the case of a court order, government investigation, or applicable legal obligation, certain information may need to be disclosed to the relevant authorities. In such cases, fg66d always operates within the limits of the relevant law.
3.3 What We Never Do
- Sell your information to marketers or advertisers
- Share information with unrelated third parties without your consent
- Collect information that is not necessary for providing the service
- Repurpose information for any other purpose under a different identity
Data Security Measures
fg66d follows industry-standard technologies and practices to protect your information.
SSL Encryption
All data transfers are protected by 256-bit SSL encryption, which provides bank-level security.
Firewall Protection
Advanced firewalls and intrusion detection systems prevent unauthorised access.
Access Controls
Strict role-based access policies ensure that only authorised staff can view data.
Regular Audits
Regular system audits and penetration testing are conducted to identify security vulnerabilities.
Cookies & Tracking Technologies
5.1 What Cookies Are and Why They Are Used
Cookies are small data files stored on your device. fg66d uses cookies for the following purposes:
- Essential Cookies: Maintaining login status, ensuring security, and managing basic site functionality
- Functional Cookies: Remembering your language preferences, game settings, and display preferences
- Analytics Cookies: Collecting anonymous data to monitor site performance and improve user experience
5.2 Cookie Controls
You can manage cookies through your browser settings. However, disabling essential cookies may affect some core functionality of fg66d. Most modern browsers provide detailed options for managing cookies.
Data Retention Period
fg66d does not retain information beyond what is necessary. Retention periods vary by type of information:
Active Account Information
All information is retained for as long as your account remains active. This information is necessary to maintain service quality and keep your gaming history secure.
Closed Account Information
Even after an account is closed, certain information is retained for a defined period in accordance with legal obligations. This includes financial transaction records and identity verification documents.
Data Deletion Requests
Information that is no longer required beyond legal obligations is securely deleted after the defined period. See Section 7 to learn more about requesting deletion of your own information.
Your Rights
As a user of the fg66d platform, you have the following rights over your own information:
Right of Access & Review
You may request details of the information fg66d holds about you at any time. In response to this request, we will provide a summary of the stored information.
Right to Rectification
If there are any errors or inaccuracies in your information, you may request that they be corrected. Ensuring accurate information helps us maintain the quality of our service.
Right to Erasure
Where consistent with legal obligations, you may request the deletion of your personal information. However, for active accounts, it may not be possible to delete all information immediately.
Right to Object
You may object to the processing of your information for specific purposes, particularly in relation to marketing communications. It is our responsibility to respond to such requests in a timely manner.
Protection of Minors
21+ Age Requirement
fg66d is for those aged 21 and above only — this is our non-negotiable policy. We do not knowingly collect any information from minors.
- Age verification is mandatory at the time of account registration
- Identity document verification is requested for suspicious accounts
- If a minor's account is identified, it is closed immediately and the associated information is deleted
- Parents can notify us if an account has been opened in a child's name
Policy Changes & Updates
Notice of Changes
fg66d may update this privacy policy from time to time. For significant changes, we will notify you via your registered email or through a notification on the platform.
Continued Use After Changes
Continued use of the platform after an update will be taken as your agreement to the revised policy. We therefore recommend reviewing this page regularly.
Contact & Complaints Resolution
If you have any questions, concerns, or complaints about this privacy policy, fg66d's support team is always ready to help.
Contact the Support Team
Get instant assistance via direct 24/7 chat
[email protected]
Support is available in both Bengali and English
Complaints Process
To submit a privacy-related complaint:
- Share the details via live chat or email
- Provide your account information and a description of your complaint
- Our team will review the matter and respond in a timely manner
- If you are not satisfied with the resolution, please contact us again
fg66d takes every privacy-related concern seriously and is committed to resolving them through a transparent process.
For more information
To learn about fg66d's terms of service, responsible gaming guidelines, or answers to common questions, visit the pages below.